Shipping policy

Effective date: October 11, 2026

How it works
Every order is printed on demand by one of our print partners, then shipped straight to you. Your order goes through two stages:

  • Production (made just for you): typically 7–10 business days after you order. Business days don't include weekends or US holidays.
  • Shipping: typically 3–8 business days after your order ships, depending on your location and the carrier.
  • All in: most orders arrive about 2–4 weeks (roughly 10–18 business days) after you order.

During busy seasons (hello, holidays), production and carrier times can run longer. Please check our site for any holiday order-by dates before ordering gifts.

Delivery dates are estimates, since carriers sometimes run late. We do aim to ship every order within 10 business days of your order.

Tracking
When your order ships, we'll email you a tracking number. If you ordered several items, they may be printed in different places and arrive in separate packages.

Delays
If we can't ship your order within 10 business days, we'll email you a new estimated ship date and give you the choice to wait or cancel. If you cancel, you get a full refund, sent promptly to your original payment method. If an order hasn't shipped within 30 days and you haven't agreed to the delay, we'll cancel it and refund you.

Shipping rates
Shipping costs are shown at checkout before you pay.

Where we ship
We currently ship within the United States only. We don't accept international orders at this time.

Please double-check your address
We ship to the address you enter at checkout. If you spot a mistake, email us right away. We can usually fix it if the order hasn't gone to print. If a package is returned or lost because the address was incorrect or incomplete, we'll gladly reship it once you cover the new shipping cost, plus the cost of reprinting the item if the original package isn't returned to us.

Lost, stolen, or "it says delivered but it isn't here"

  • Stuck in transit: If tracking hasn't updated for 10 business days, or your package hasn't arrived within 30 days of shipping, email us. We'll work with the carrier and reship at no cost if it's truly lost.
  • Marked delivered but missing: Check with neighbors, your building's mailroom, and your local post office, and give it a day or two (carriers sometimes mark packages delivered early). Then email us within 14 days of the delivery scan. Once a carrier confirms delivery to the address you provided, the package is out of our hands and we can't always replace it, but we'll help with a carrier claim and do what we can.

Damaged or misprinted on arrival?
See our Refund Policy. We'll make it right.

Questions? Email whenaminot@gmail.com.